On behalf of everyone at Marilena Hotel we wish to express our gratitude for your support, and inform you that we continue operations in line with the EU and Hellenic health and safety guidelines regarding covid-19. Our primary purpose is to ensure the wellbeing of our staff, guests and all associates.
We are devoted to complying with the highest hygiene standards. During these unprecedented circumstances, we will strictly follow established protocols to ensure a safe hospitality experience for everyone involved. These protocols call for several modifications of the existing services provided, in order to allow for the prevention of a possible covid-19 outbreak. In cooperation with public authorities (Hotel Chamber of Greece, Region of Crete, Greek National Health Service) as well as private health and safety consultants, our staff is undergoing continuous and updated certified professional training so as to implement all changes necessary. In addition to existing certificates, our hotel operates under the “Health First” Certification.
We actively encourage you to talk to our covid-19 Management Team, who will be able to offer advice and clarify any issues that may arise.
Let us outline the operation procedures that will be in effect at our hotel facilities. These guidelines are subject to change according to new and/or updated information:
Public hotel areas
Rooms and housekeeping
Bar and Pool Bar
In consideration of the aforementioned, we wish to note that it is our duty to ensure the safety and wellbeing of our employees and guests at all times. During this exceptional time, we work closely with public and private institutions to implement the systems and guidelines that will enable us to ensure the wellbeing of everyone. Our team remains committed to providing a safe and welcoming stay for you to enjoy your holidays to the greatest extent. We wish to thank you in advance for your cooperation and look forward to welcoming you soon!
With Warmest Regards,
Marilena Hotel Management Team
Andr. Papandreou 173
71414 Heraklion Crete
Tel.: +30 2810 254312